Spring cleaning your hiring process improves the candidate experience. A positive candidate experience strengthens your employer brand and ability to attract and retain top talent.
Positively interacting with candidates throughout the hiring process impacts their view of your company as an employer. Candidates with positive experiences typically accept job offers, write positive employer reviews, and recommend your company to other job seekers.
These five methods can improve your candidate experience and strengthen employee attraction and retention.
5 Ways to Improve Your Candidate Experience
1. Update Your Job Descriptions
Ensure your job descriptions are clear, concise, and accurate. Include an overview of the duties and responsibilities to ensure candidates know what they are applying for and attract the right job seekers. Consider adding the compensation range, benefits package, and professional development opportunities in the job posting to attract more qualified applicants.
2. Create an Engaging Careers Page
Showcase your job openings, benefits package, professional development opportunities, and company culture on your careers page. Include employee photos, videos, stories, and testimonials to help candidates gain insight into working for your organization. Provide a fast, simple application process to encourage candidates to apply for open roles.
3. Frequently Communicate with Candidates
Follow up with each candidate after every step of the hiring process. Ongoing communication keeps candidates engaged with your company:
- Promptly reach out after an application submission or interview.
- Share hiring process information to set realistic expectations and build trust.
- Clarify who is involved with hiring, when decisions will be made, and when to expect follow-up information.
- Tailor each message with the candidate’s name and qualifications to help them feel seen and heard.
- Demonstrate empathy and respect throughout every stage of hiring.
- Let unsuccessful candidates know you appreciate their time and would like to keep in touch about future job opportunities.
- Inform successful candidates of the next step in the hiring process and guidelines for preparation.
- Let shortlisted candidates know if more time is needed to make hiring decisions.
4. Implement an Effective Onboarding Process
Proper onboarding sets the tone for a new employee’s experience with your company. Maintaining positive experiences strengthens engagement, job satisfaction, and retention.
Well-structured onboarding ensures new employees smoothly transition into their roles. Providing relevant information, tools, and resources reduces the time needed to become productive, long-term contributors.
5. Collect Candidate Feedback
Consider sending feedback surveys or follow-up emails to gather insights about the candidate experience throughout the hiring process. Collecting, analyzing, and implementing constructive feedback on communication, the interview process, and engagement demonstrates your commitment to continuous improvement.
Get Help with Hiring
HireCall can help improve your candidate experience for better hiring results. Find out more today.
